The BRM Billing and Customer Care platform gives you ultimate flexibility in pricing, mediation, rating and invoicing. We can support any customer hierarchy and any customer billing configuration.

You can define any number of invoicing, statement and electronic file templates to be generated and delivered at any billing cycle to accommodate any customer demand. 

• Create sophisticated, customized international rate plans that allow you to configure any number of custom country code combinations that integrate with any provider.

• Create pricing packages for fast provisioning and bundled rates.

• Create and assign promotional plans that can be configured to start and end at an interval you define to override any customer’s standard rate plan.

 

Integration is the key in the new economy to leveraging the best value in diverse markets while opening gateways to the electronic interactions that create efficiencies and stream-line business processes. Integrate with partners, providers, back-office systems and anything in the cloud using a variety of flexible standards

Managing your customers and the revenue they bring is at the core of a successful business. BRM's unique blend of Billing, Product Management and Customer Care gives you the ability to be proactive with regard to your customer's needs and the visibility to capture otherwise unseen opportunities. 

When on the BRM platform your business is able to integrate with the flexibility and speed to meet any customers demand, market opportunity, and external threat. Your ability to adapt to change quickly and efficiently could become the competitive advantage that wins you the business that is out of reach of your competitors.

Your new billing system will allow you to easily orchestrate the technology, tools and resources, required for any integration initiative. New vendors, suppliers, customers, and data sources are incorporated into your platform quickly and efficiently with a robust suit of on-demand integration tools.

The true value of combining CRM with Billing is the insight and visibility it gives you with robust and diverse reporting. By combining these two core aspects of your business in your system you get real-time access to all of the information about your customers, products, services and support. Track sales through to revenue and receivables. Identify high-value customers and top performing products. Analyze usage trends and forecast revenue growth as well as track sales commissions and high performing agents.